OUR DISCLAIMER 

 

These disclaimers relate to the consent and information provided by Wellness One Pty Ltd (ACN 672913656) (we, us, our) in our Digital Health Care Programs including but not limited to Mastering Chronic Low Back Pain and the Inner Circle Wellness programs (Services). The materials available on or through this website are distributed by Wellness One Pty Ltd as an information source only.

1. Australian Consumer Law

Nothing in this form limits or excludes any guarantees, warranties, representations, or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be excluded or modified.

2. No warranty

Subject to any contrary provision in our general terms and conditions of service (T&Cs), and to the extent permitted by law, all terms, guarantees, warranties, representations, or conditions which are not expressly stated in our T&Cs are excluded.

3. Not professional advice, diagnosis, or therapy

To the extent permitted by law, you acknowledge and agree that:

    (a) the content of the Services of a general nature and we do not purport to provide any personalised medical or allied health advice, and you acknowledge and agree that it is solely your responsibility to obtain such advice prior to, and throughout, your use of the Services;

    (b) all information, insights, guidance, techniques, exercises, or programs contained in the Services do not constitute an attempt to provide personal medical or allied health or other professional advice, and they should not be used to diagnose any medical condition or for any therapeutic purpose and should not be used in lieu of professional diagnosis and therapies;

    (c) your use of the Services does not form a practitioner-patient relationship between you and us, under any law, regulation, or ethical code governing medical or allied health professions;

    (d) prior to using the Services, you must obtain clearance from your medical and any relevant allied health practitioner in relation to undertaking any exercises or other activities contained in or suggested via the Services;

    (e) you must seek your own medical and any relevant allied health advice if you experience any discomfort, injury, or change to your health condition while undertaking any exercise or other activity contained in or suggested via the Services;

    (f) the Services may suggest the application of ice or similar products on your lower back or other parts of the body. You acknowledge and agree that the use of ice or other products, are at your own risk and that we shall not be liable for any ice burn or injury from the application; and

    (g) we do not guarantee any particular outcome, cure, or change to your well-being, and shall not be liable for any exacerbation of pain or symptoms, as a result of using the Services.

The above limitations and disclaimers do not apply if you suffer any personal injury or death as a result of our gross negligence, recklessness, or misconduct.

4. Health risk factors

You acknowledge and agree that you must not use the Services and must cease any existing use of the Services, if you: 

(i) have constant unrelenting pain;

(ii) have pins and needles or numbness;

(iii) have suffered any recent trauma;

(iv) suffer from night pain; 

(v) have weakness in one (1) or both legs;

(vi) are experiencing changes to your bladder or bowel function;

(vii) have symptoms in your saddle region;

(viii) have experienced changes to reflexes in your legs; 

(ix) have a heart condition or uncontrolled blood-pressure;

(x) have experienced or are experiencing unexplained weight loss;

(xi) are suffering from serious illness or disease;

(xii) have active or malignant cancer;

(xiii) are pregnant;

(xiv) have given birth within twelve (12) weeks prior to commencement of Wellness One's Digital Health Care Programs;  

(xv) are generally feeling unwell, including but not limited to suffering any cold or flu like symptoms, constipation, diarrhoea or vomiting or

(xvi) have been given professional medical advice not to undertake it.

If you suffer or experience any of the above, you must not use the Services, or if you have commenced using the Services, immediately cease using the Services, and seek immediate medical care.

5. Use of Ice or Heat

Wellness One's Digital Health Care Programs may recommend the application of ice (or similar products) or heat (or similar products) on a Subscriber’s spine (or other part of the body) as part of Wellness One's Digital Health Care Programs. The Subscriber acknowledges that the use of ice (or similar products) or heat (or similar products) is at the Subscriber’s own risk and that Wellness One shall not be liable if the Subscriber suffers any ice or heat burn, or injury from the application. 

6. Content

Use of our website is at your own risk. Everything on our website is provided to you "as is" and "as available" without warranty or condition of any kind. None of our affiliates, directors, officers, employees, agents, contributors, and licensors make any express or implied representation or warranty about the accuracy, suitability, or currency of any information on our website or the Services (including third party material).